Service and Maintenance
Need help diagnosing an issue with grill, fire pit, or gas log set in the greater Charlotte, NC or Wilmington, NC area? Fill out the form below, and our in-house service technicians will contact you to schedule a time to get the issue resolved. Services include replacing faulty ignition parts, flavor bars, burners, grates, and more – or we can maintain your grill for the upcoming season. Contact us through the form below or email us at service@charlottegrillcompany.com / call us at 800.585.4126